Assistant Planner & Administrator

Working Location: Raven Locks, Salford | Hybrid | Full-time

Join our team as

Are you ready to make your mark in the healthcare industry. We are delighted that due to our continued growth, we have a vacancy for an Assistant Planner & Administrator.

The succesfull candidate will ensure all the departmental administration, quotations and invoices are completed in the timescales demanded by our customer base. This includes supporting planning, tender submissions, contract renewals & fleet management.

Your day to day

As part of your role at Howorth, your responsibilities will include:

• Process all incoming Customer purchase orders – including contract orders and internal team orders.
• Process all purchase requisitions to the agreed timetable.
• Complete all service department invoicing to the agreed timetable.
• Complete quotations for all spares and service remedial works
• Deal proactively with day to day queries and requests from internal and external clients in a timely way.
• Scheduling of Engineers, maintaining Engineers diaries and ensuring all paperwork is in on time.
• Schedule and issue work to engineers
• Managing and collating expenses for assigned engineers.
• Maintaining schedule and capacity planning
• Ensure RAMS are completed and Issue RAMS and relevant documents to clients. Ensure a high level of customer service at all times to internal and external customers.
• Provide telephone support when required to on-site engineers.
• Monitoring of workload
• Purchasing / parts ordering of parts for all planned and reactive jobs
• Ensure engineers have the right parts & consumables for jobs.
• Look for Cost Downs – parts and materials.
• Generating sales invoices
• Compiling and submitting tender submissions.
• Organising, completing, and submitting contract renewals.
• Service Division Training Compliance Management (including DBS)
• Fleet Management
• Assisting the Senior Planner as required
• General administrative duties (including but not limited to scanning, filing, Hepa & Waste Certs etc.)
• Tracking of costs & quantities for works
• Generating Utilisation reports and Tracking reports
• Any other reasonable activity as requested by Line Manager or Director

Who you are

Recommended or desired qualifications you would need to fulfil this role:

• Some technical knowledge of HAT’s own products required.
• Excellent communication skills to both internal and external customers – both written and verbal.
• PC literacy.
• Understand the importance of building customer relationships and meeting / exceeding customer expectations.

This is the desired experience you will have

• Communicate proactively and effectively with internal and external customers – both verbally and written.
• Produce written communication to a high standard.
• Provide a high standard of customer care at all times.
• Remain flexible and display a ‘can do’ attitude in changing circumstances.
• People and team orientated.
• Strong relationship builder
• Perform tasks with a high level of accuracy.
• Ability to soft sell additional services to Customers

Why join us

At Howorth Air Tech, we don’t just build careers - we build futures. We offer:

• Company Culture: Howorth Way, a focus on career progression and development
• Work Perks: Wellbeing allowance, hybrid working, free parking
• Financial Security: Pension scheme, enhanced maternity & paternity pay, company sick pay
• Health & Wellbeing: Medicash healthcare plan, critical illness cover, employee assistance program
• Sustainability & Perks: Electric car salary sacrifice, cycle-to-work scheme

About Us

Air, it’s a wonderful thing. And at Howorth, we should know. For over 160 years we've studied it. Inhaled and exhaled it. Developed pioneering new ways to clean it, control it, climatise it and contain it.

We understand what it does and how it flows. We know how it moves through operating theatres and clinical areas, pharmaceutical, biotech and chemical manufacturing equipment and environments. Read more

Our Culture

At Howorth Air Tech, we believe that people are at the heart of everything we do. Our values shape our approach:

• Integrity: We take ownership, remain accountable, and value transparency.
• Collaboration: We work together to achieve shared success.
• Excellence: We push boundaries to deliver the highest quality work.

We’re committed to diversity, equality, and inclusion - ensuring a welcoming and inclusive environment for all.

Contact: Moe Ahmed

Email: Moe.Ahmed@howorthgroup.com

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